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What is the Good Food Box?

 

Good Food Box is a non-profit, alternative fruit and vegetable distribution system, which aims to increase access to a sustainable and dignified local food system.

Good Food Box is a project of the Fernwood Neighbourhood Resource Group (Fernwood NRG), a non-profit organization based in Fernwood, Victoria.

Boxes are available for pick-up or home delivery every Wednesday. We purchase the highest quality produce and ensure variety, freshness and affordability. We prioritize seasonal, locally grown, regeneratively grown produce.       


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Who can participate?

 

Anyone. We welcome box orders from anyone who wants to support the program—in fact, we are stronger and more sustainable the larger our customer base.

We aim to keep our prices as low as possible to provide access for fresh, nutritious fruit and vegetables. 


Why order a Good Food Box?

 

You will save money.
Good Food Box is like a bulk-buying club. We pass the savings on to you, and only add a small mark up to cover operating costs. Our goal is to make produce available at the lowest price possible to the greatest number of community members.

You will be supporting bags at no- cost for families who need it.
In 2023, our Gift of Good Food campaign fed 228 families, seniors and new parents facing barriers to accessing nutritious, fresh food. Every bag purchase supports this program to keep running, week in week out to get food in bellies.

You will be supporting local farmers.
Good Food Box orders seasonal produce from local and regional farmers. We love working directly with farmers across the Saanich Peninsula to get the freshest seasonal produce into our bags. We do source from other places, mostly within a 200 mile radius, though through the winter months especially, many fruits and some vegetables come from international sources. We always prioritize buying locally.




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How do I order a box?





Three ways to order:



  1. Online
  2. By phone at 250-381-1552 x100
  3. In person at a pick-up location

Orders and payment are due prior to each pick-up date. The deadline for ordering is Saturday at midnight.
When you order, you get to choose where you would like to pick-up your box (see our pick-up locations here). 

Due to the pre-order nature of our program, all Good Food Boxes are final sale.

If there was an error with your Good Food Box or if you are dissatisfied with your purchase, please contact us immediately at 250-381-1552. 





Can I have my box delivered?



Our volunteer drivers are busy! If you are able and it is safe for you to do so, please pick up your box at Fernwood, Fairfield, Oaklands, Burnside Gorge, Saanich, Vic West, or Shoal.

Yes, you can have your box delivered
right to your doorstep, the fee is Pay What You Can between $3 and $5. You can have up to 3 boxes delivered to the same address for that single fee.



Delivery is available throughout Greater Victoria within the boundary of Admirals Road, McKenzie Avenue and Sinclair Road.



Our volunteer drivers deliver Good Food Boxes Wednesday afternoon. Under normal circumstances, your box should arrive between noon and 2:00. Please note that we cannot guarantee an exact delivery time.
Drivers will only try to deliver once. If you are not home, please note on your order form where to leave it. Drivers will try to tuck it out of sight, but there will be no refunds for people who didn't answer.





When do I pick-up my box?



Pick-up your box every Wednesday. (See the schedule at the top right-hand corner of this page) The Fernwood Community Centre’s pick-up happens between 1:30pm and 8:30pm at 1240 Gladstone Avenue, Victoria. Our partner pick-up locations each have their own pick-up policies. Click here for specific information about each location.





Can I make a special request for my box?



One way we keep our prices low is by picking the produce for you. We cannot accommodate special requests of box content. When ordering, we focus on what is in season and is available at the best price closest to home.





Do you have specific delivery or pick up times?



Delivery:

We do not have specific delivery times for any location. Home deliveries are made by volunteer drivers, who sometimes have last minutes conflicts that can delay delivery. 



Pick Up:

Good Food Boxes can be picked up Wednesday afternoon unless otherwise specified. We try our best to be on time, but calling ahead to your pick up location may be best to avoid any missed pick up times. Wednesday are designated pick up day. If you are unable to pick up your Good Food Box on Wednesday it will be donated to community programs the following day.



Bring a cloth bag to get your vegetables home safely



The Good Food Box works hard to reduce waste, and we try to make packaging choices that are less damaging for the environment. We have selected heavy-duty recycled paper bags with that are manufactured in Richmond. These bags are recyclable—and they make great liners for your counter-top compost catcher.



But when it rains, they are about as strong as…a wet paper bag.



And it is not just when it rains. Broccoli often comes packed in crushed ice. Lots of the local vegetables have been recently harvested and washed, and are still damp. Cool vegetables sometimes form condensation. All of this can add up to a weakened bag—and we want your Good Food Box to get home safely.



Please bring a cloth bag when you pick up, just in case.





Can I pre-order boxes for upcoming weeks?

 

For many people, remembering to order every week is one too many things! Why not set up a standing order to remove the barrier of ordering each week? We can setup a bag weekly, biweekly or however else suits your schedule.

Email info@fernwoodnrg.ca or call Fernwood Community Centre on 250-381-1552 to get your standing order set up.

Check out our boxes page to help you decide which type of bag you'd like!





Why is my Good Food Box not the same every week?



We buy the best value available in the market, and that changes from season to season and week to week.





Order Schedule

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Order by Feb 24, 2024 to receive your box on Feb 28, 2024



We have surpassed our fundraising goal!


The 10th annual Gift of Good Food fundraiser is officially over, and we have surpassed our goal!! As a community, we raised over $158,000 which supports 210 families with fresh fruits and vegetables for all of 2024. We have also surpassed the $1,000,000 mark in all time donations!

Thank you to everyone who supported this fundraiser, we appreciate everyone's generosity so much! We could have not made it this far without all the wonderful fundraising teams and donors who contributed. 


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